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WCIT 2024, Yerevan

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Today, I had the privilege of moderating a dynamic panel discussion at WCIT 2024 / DigiTec with amazing panelists. We spoke about AI in HR and how it changes the game in the way we work and we lead. Here are the key takeaways:

🔑 Building Trust in AI
Trust isn’t just about quality—it’s about understanding. We trust when we feel in control, when we know something will deliver and when technology aligns with our values. So how do we build that trust in AI?

🔑 Personalized Learning
AI can revolutionize Learning & Development by tailoring training to individual needs. As Ahmed Adel mentioned, the power of AI lies in personalization—making education more relevant and effective for every employee.

🔑 Career Transitions
Mohamed Samir highlighted how AI could help people navigate career transitions and even discover new purposes. But there’s still a human element in finding fulfillment—AI can guide, but self-awareness remains key.

🔑 Uncovering Team Dynamics
Vanessa Pozzali explored how AI could help leaders uncover hidden team dynamics—those unconscious patterns that often go unnoticed. With AI, leaders can become more aware of how their teams truly function.

🔑 Adapting Leadership in Uncertainty
Dr Tarek Jomaa emphasized the importance of blending AI with adaptive leadership. Leaders should leverage AI while maintaining the human touch, especially in uncertain times.

As we wrapped up, one theme was clear: AI is not replacing the human touch – it is enhancing it. It is about knowing when to rely on AI and when to trust our own creativity.

Want to thank my incredible panelists for great and productive discussion and the audience for their involvement 🙏


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